CEO, Marshall Motor Group
The nature of valeting is a complete nightmare to run inhouse – having Motorclean on side means I have no management dramas to contend with and I know if the market turns, I don’t have to worry about restructuring issues.
I have been using Motorclean for many years, way back since my Inchcape days. The quality of service is very good, I get a consistent cost per unit and Motorclean’s MD Dave Warren is a top man – he’s always at the end of the phone when needed. We have a first class relationship with Motorclean – they handle all the complex seasonality issues with the inevitable peaks and troughs extremely well on our behalf
National Operations manager – BCA Smart Prepared
Motorclean have been our supply partners since 2003 and from the outset we have benefitted from their professional and flexible approach to management and service delivery. During this time we have extended our business relationship with Motorclean across numerous locations and in several different areas of our operations, including valeting, Smart Repairs and vehicle inspections. Our business depends on reliability, flexibility, consistency and quality. Motorclean’s positive approach and proactive management style has ensured that they, and therefore, we have been able to deliver in all these key areas.
Our long-term partnership has proved that a pound spent with Motorclean is a pound invested in our future growth.
General Manager, JEMCA
We have a very good relationship with Motorclean, they have never let us down.
Executive Director, Cambria
We outsource all our valeting to Motorclean and we find we have constant cover with no worries about holidays and sickness. We don’t have to worry about quality either. Motorclean take care of all health and safety issues and training too.
We chose Motorclean because we knew they had a good established name with a solid reputation and I had experience of working with them in a previous business. They are a company you can talk to, they respond to any issues very quickly and always do a good job
Chairman, John Grose
We chose to outsource all of our valeting to Motorclean about 10 years ago because of their reputation, their scale of coverage and their health & safety credentials. We also liked their management style and clear work processes.
We outsource because we get flexibility to handle business peaks and troughs. We also achieve a level of consistency of work output through outsourcing and the valeters who are serving several departments get clear management and direction via Motorclean
We find the main benefits of outsourcing to be cost savings, the elimination of management headaches and most importantly consistent cover during peaks and troughs of demand. My advice to any group looking to outsource would be – don’t go for the cheapest – go for the people who have systems and resources in place to help you provide the best service possible. Go for the specialist that can grow with you.
We started working with Motorclean in early 2008 because they had an excellent reputation and fair pricing.